justbb-legal

Support for JustBB

Last updated: 2026-05-24

JustBB is a personal strength-training log for iPhone. This page tells you how to get help and answers the most common questions.

Contact

Email: justbb.app@gmail.com

Please include:

• iOS version (Settings → General → About → Software Version).
• iPhone model.
• App version (Settings tab inside JustBB, bottom of the screen).
• Steps to reproduce the issue.

Replies usually arrive within 2–3 business days.

Requirements

• iPhone running iOS 17 or later.
• iPad is not officially supported in this release.
• For iCloud backups, sign in to iCloud and enable iCloud Drive in iOS Settings.

Frequently Asked Questions

Where is my data stored?

All workout data — exercises, workouts, sessions, sets, weights, reps, ratings, folders — is stored only on your iPhone. It never leaves the device through the developer’s servers.

If you have iCloud Drive turned on, JustBB also writes backup files to your personal iCloud Drive container after each completed session. Those backups stay inside your own Apple account.

See the Privacy Policy for full detail.

How do I create a backup?

JustBB writes backups automatically when you finish a session, as long as iCloud Drive is enabled. The most recent 10 backups are kept and older ones are deleted automatically.

To see them: Settings → iCloud backups.

How do I restore from a backup?

Settings → iCloud backups → tap a backup → Restore.

Restoring replaces the current data on the device with the contents of the backup. This action cannot be undone, so the app asks for confirmation.

How do I switch between kilograms and pounds?

Settings → Units. The choice applies to every exercise — old sessions are displayed in the unit you pick. No data is lost when you switch.

How do I delete all my data?

Settings → Clear all data. This removes every workout, exercise, session, and folder from the device. iCloud backup files are not deleted automatically — to remove those, open the iCloud Drive app and delete the JustBB folder.

The rest timer doesn’t play sound when the screen is locked.

Check that:

1. The phone is not in Silent mode (the side switch on top of the volume buttons).
2. The phone is not in Focus / Do Not Disturb with all sounds muted.
3. Settings → Sounds → Rest timer sound is not set to None.

If those are fine and the timer is still silent on lock screen, please email a short description of what you tried.

Are my workouts synced between devices?

No. JustBB has no account system and no server-side sync. If you set up a new iPhone, you can restore your data from an iCloud Drive backup (if iCloud Drive was enabled on the old device).

Why does the app ask for notification permission?

Only as a fallback for the rest timer. If iOS force-quits the app while a rest timer is running, a local notification fires the timer signal so you still hear it. Notifications are never used for marketing.

Privacy

See the JustBB Privacy Policy.

Developer

JustBB is built and operated by Andrew Olefira.